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Influence of Social Support on the Job Satisfaction of Nurses in General Hospitals: Mediating Effect of Emotional Intelligence

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KMID : 1003720200290040333
Á¤ÀÎÀÚ ( Jeong In-Ja ) - Nambu University Department of Nursing

¹Ú¹Ì°æ ( Park Mi-Kyung ) - Nambu University Department of Nursing

Abstract

Purpose: This study aimed to determine the mediating effect of emotional intelligence on the relationship between the social support and job satisfaction of general hospital nurses.

Methods: The data of 197 nurses in general hospitals located in three different cities were collected for analysis. Collected data were analyzed using the t-test, ANOVA, Scheffe? test, Pearson's correlation coefficients, and hierarchical multiple regression with SPSS/WIN 23.0.

Results: The social support of the subjects showed positive correlations with job satisfaction (r=.56, p<.001) and emotional intelligence (r=.42, p<.001). Emotional intelligence and job satisfaction were positively correlated (r=.54, p<.001). Emotional intelligence was found to perform the partial mediation in the relationship between social support and job satisfaction.
Conclusion: To improve job satisfaction, an organizational culture which enhances social support may be required as an intervention strategy, and programs should be developed to induce positive emotional intelligence.
KeyWords
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Social support, Job satisfaction, Emotional intelligence, Nurses in general hospitals
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